Help Center
FREQUENTLY Asked
Everything you need to know about Lunar Club orders, shipping, sizing, and more.
What sizes do you offer?
We offer sizes 4, 6, 8, 10, 12, and 14 — covering kids from approximately 3–4 years up to 13–14 years. Check our Sizing Guide page for exact measurements.
How long does delivery take in Egypt?
Standard delivery across Egypt takes 2–5 business days. Cairo and Giza orders typically arrive within 1–3 business days. Express options are available at checkout.
Do you offer Cash on Delivery?
Yes! We offer Cash on Delivery (COD) across all of Egypt, as well as online payment via Visa, Mastercard, Fawry, and Vodafone Cash.
Can I return or exchange an item?
Yes. We accept returns and exchanges within 14 days of delivery, provided items are unworn and in original packaging. Contact us via Instagram or email to initiate a return.
What fabric do you use?
All Lunar Club garments are made from premium Egyptian cotton blends — soft, breathable, and built to last. We never compromise on fabric quality.
Do you ship outside Egypt?
Currently we ship within Egypt only. International shipping is coming soon — follow us on Instagram for updates.
Is the packaging gift-ready?
Yes! Every Lunar Club order comes beautifully packaged — perfect as a gift straight from the box. No extra wrapping needed.